A succinct but complete description of the problem / issue / question.
Please include any relevant background information and the steps to be
taken for us to try and reproduce the problem.
Please look in the program folder and send us any file named "_log.txt"
as an attachment to your email
We will reply as soon as we can, and meanwhile thank you
for your patience.
Alternatively you can use more traditional means of communication:
InSync Software Ltd
21 Annes Grove
Great
Linford
Milton Keynes
MK14 5DR
United Kingdom